Compare Jobber vs mHelpDesk vs Housecall Pro

About Jobber

Jobber helps field service professionals create quotes, schedule activities, issue invoices, and get paid faster. This solution is built for small and medium-sized businesses; it is easy-to-use and incredibly flexible. Field services, like plumbers, lawn care professionals, computer services, residential cleaners, and similar contractors can make use of this service's management capabilities. Jobber enables them to establish smooth communication between management and field workers, getting a great deal of work done. Particularly dominant feature of this platform is its scheduling system, assuring optimal field allocation and efficiently mapped routes.

About mHelpDesk

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices. It is powerful software, which supports a wide variety of scheduled and unscheduled workflows, with both one-time and recurring appointments. This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

About Housecall Pro

Housecall Pro is a top-rated, all-in-one business solution that helps home service professionals work simpler and grow smarter. With easy-to-use digital tools for scheduling and dispatching jobs, managing payments, automating marketing efforts, and more, Housecall Pro helps Pros efficiently manage every aspect of their business all in one place. The Housecall Pro platform is available through a mobile app and web portal for Pros across the United States and Canada. Online booking, on-my-way texts, and review generation help Pros offer a professional, 5-star customer experience. The Housecall Pro team is always here to help via live chat and phone, and every Housecall Pro plan comes with access to the internet’s most supportive community of service professionals.

Features

• API
• Calendar Management
• Contact Management
• Customer Management
• Data Export
• Data Import
• External Integrations
• Lead Management
• Multi-User
• Notifications
• Scheduling
• Task Scheduling/Tracking
• Timesheets
• Travel Management
• Route Optimization
• Mobile App
• Fleet Management
• Map Visualization
• Appointment Scheduling

Summary

Jobber

• Scheduling
• Job Tracking
• Billing
• Invoicing
• Quote Management
• Electronic Payments
• CRM
• Mapping Feature
• Customized Reporting
• Real-Time Data Capture

mHelpDesk

• Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.
• Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.
• Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.
• Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.
• Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Housecall Pro

• The premier all-in-one service business management app
• Dynamic job scheduling and dispatch with real-time job updates across all devices
• HouseCall Pro provides a seamless one-click QuickBooks Online integration
• Provide your customer with a delightful experience through SMS and invoice automation
• Create, edit, and launch customized postcard and email marketing campaigns
• Take payments out in the field at one low flat credit card processing rate
• Take customer signatures before and after the work is done while out in the field
• Save at least 15 hours a week on paperwork alone with HouseCall Pro
• Save hundreds of dollars a month on additional staff with HouseCall Pro
• Get your business organized and your office in order with HouseCall Pro

Pricing

Jobber

• $69.00/Month
• Included in plan: 1 Pro User, Unlimited Basic Users

mHelpDesk

• Credit card required: No
• Pro: $99 per month, 2 User Logins, 50 Jobs per month.
• Growth: $249 per month, Unlimited Users, 250 Jobs per month.
• Success: $499 per month, Unlimited Users, Unlimited Jobs.
• Free 14-day trial

Housecall Pro

• SIMPLE: $39.00/month

  • Included in plan: Access to HouseCall Pro App and Web Portal, 1 User, Scheduling and dispatch, Automated invoicing and receipts, Estimates, 2.90% credit card processing (flat), HouseCall customer booking app, Email support, Customer job SMS & email notifications, Dashboard with key business stats, Google Calendar Integration, Employee GPS tracking

• MODERN: $109.00/month

  • Included in plan: 1-6 Users, Everything in the 'SIMPLE' plan, Live chat support, Unlimited email reminders, 86¢ postcard marketing, Yelp, Facebook, and website online booking, Company in-app chat, QuickBooks Online integration

• ADVANCED: $199.00/month

  • Included in plan: Unlimited Users, Everything in the 'MODERN' plan, Live chat support, Customizable reports

FAQs

Jobber

• Does this service offer multi-user capability (e.g. teams)? - Jobber offers unlimited Basic Users capability.
• Does this service offer guides, tutorials and or customer support? - Support offered: FAQs, Webinars, Chat, Phone Support, Video Tutorials, Email, Jobber Academy.
• Does this service integrate with any other apps? - Integrations available: Xero, QuickBooks, Stripe, Square, BrainTree, PayPal, Authorize.net, MailChimp, Campaign Monitor, Zapier, Google Calendar, Fundbox.

mHelpDesk

• Who are the main user groups of this service? - It can be used in all service industries such as plumbers, HVAC, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.
• What is this service generally used for? - This solution is used to modernize the way field service teams work and interact with their customers.
• What platforms does this service support? - Because it's a web-based system, Mhelpdesk is readily available on any mobile device with Internet access.
• Does this service integrate with any other apps? - It integrates with: Google Maps, Google Calendar, Quickbooks.
• Does this service offer an API? - It offers an API that can be used to integrate the application with other software tools.

Housecall Pro

• Does this service offer multi-user capability (e.g. teams)? - Yes, with Housecall Pro you can create dynamic teams. You can edit your teams on a case-by-case basis and dispatch exactly which employees are needed for each job.
• Does this service offer guides, tutorials and or customer support? - Yes, Housecall Pro offers unlimited customer support. The Customer Success team is available around the clock through chat and the phone. There is also an extensive Help Section with how-to articles and tutorial videos.
• What platforms does this service support? - Housecall Pro is a cloud-based solution with both a web portal and native mobile apps. The web portal is accessible on any device with Internet access. The app is available for both iOS and Android.

Vendor Information

Jobber

• Founded:
• Based in:
• Employees:
• Likes:
• Followers: 6.45k

mHelpDesk

• Founded:
• Based in:
• Employees:
• Likes:
• Followers: 1.55k

Housecall Pro

• Founded:
• Based in: San Diego
• Employees: 51-200
• Likes:
• Followers: 753

Other

Jobber

• Who uses Jobber - Startups, SMEs
• Desktop Platforms: Web App
• Mobile Platforms: iOS, Android
• Languages: English
• Regional Restrictions: No restrictions.

mHelpDesk

• Who uses mHelpDesk - Startups, SMEs
• Desktop Platforms: Web App
• Mobile Platforms: iOS, Android
• Languages: English
• Regional Restrictions: No restrictions.

Housecall Pro

• Who uses Housecall Pro - Personal, Freelance, Startups, SMEs
• Desktop Platforms: Web App, Windows, Macintosh
• Mobile Platforms: iOS, Android
• Languages: English
• Regional Restrictions: United States and Canada Only